Alpha66 Privacy Policy — Personal Data Protection for Malaysian Users
Your privacy is our priority. This policy explains how alpha66 collects, uses, stores, and protects your personal information when you use our platform.
This policy takes effect when you register or use the alpha66 platform. Please read it carefully before using our services.
1Information We Collect
When you register and use the alpha66 platform, we collect several categories of information to ensure smooth and secure service delivery:
Full name, email address, phone number, date of birth, and identity details required during registration or identity verification.
Transaction details in Malaysian Ringgit (RM/MYR), including deposit and withdrawal methods. We do not store full bank account numbers.
Device type, operating system, browser type, IP address, language settings, and other technical information sent automatically when you visit the platform.
Activity records such as games played, bets placed, session duration, pages visited, and platform interactions, for analytics and service improvement purposes.
2How We Use Your Information
Information collected by alpha66 is used solely for the following purposes and will not be used for any other purpose without your consent:
- Account Management: Creating, verifying, and securely maintaining your user account.
- Transaction Processing: Processing MYR deposits and withdrawals, verifying transactions, and resolving any payment-related issues.
- Platform Security: Detecting suspicious activity and preventing fraud, hacking, or platform abuse.
- Customer Support: Responding to enquiries and resolving technical or account issues reported by users.
- Service Improvement: Analysing usage patterns to improve the user experience, platform speed, and game selection.
- Platform Communications: Sending important notices about your account, policy changes, or security updates.
Alpha66 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent.
3Cookies & Tracking
The alpha66 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collecting anonymised data on how users interact with the platform, helping us identify areas for improvement.
- Preference Cookies: Saving your personal settings — such as language preference and display options — so you don't have to reconfigure them each time you visit.
You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some areas of the alpha66 platform.
4Data Storage, Security & Sharing
Your Data Security
Alpha66 employs robust technical security measures to protect your information. All data transmitted between your device and our servers is encrypted using industry-standard SSL protocols. Stored data is further protected by strict access controls, ensuring only authorised personnel can access it.
Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide our services. Financial transaction records are kept in accordance with applicable legal and regulatory requirements. When information is no longer needed, it is securely deleted or anonymised.
Sharing with Third Parties
Alpha66 may share limited information with third parties in the following circumstances: payment service providers that require transaction details to process MYR deposits or withdrawals; game providers that need minimum session data to ensure games function correctly; or relevant authorities where required by law. All third parties we work with are bound by strict confidentiality agreements.
5User Rights & How to Contact Us
Access Rights & Rectification
You have the right to access the personal information we hold about you and to request corrections if anything is inaccurate. To update profile details such as your phone number or email address, log in to your account and go to the profile settings section.
Erasure Rights & Restrictions
You may request deletion of your account and personal data by contacting the alpha66 support team. Please note that certain information may need to be retained to meet legal obligations or to resolve pending transactions. Deletion requests will be processed within a reasonable timeframe once all related matters have been settled.
Amendments to This Policy
Alpha66 reserves the right to amend this Privacy Policy at any time. Any material changes will be communicated via the platform or by email. Continued use of the platform after such amendments take effect will be considered acceptance of the updated policy.
For any enquiries regarding your data privacy, access rights, corrections, or deletion of information, please contact us at:
Responses are typically within 24–48 business hours. For general enquiries, check the FAQ page first.